Nasip legal information
Privacy Policy
This Privacy Policy explains how Nasip handles information when you use our adults-only service for conversations with fictional AI characters. It applies to the Nasip mobile application, website, and related support and service operations.
Effective date:
1. Who we are and scope
Nasip provides the service described in this policy. Privacy questions and requests may be sent to hello@nasip.chat.
- This policy covers information processed through Nasip. Third-party stores and services may process information under their own privacy policies.
- We identify material policy updates by changing the effective date and provide additional notice when required.
2. Information we collect
We collect information you provide, information created as you use Nasip, and limited device and technical information needed to operate and secure the service.
- Account and profile information, such as an anonymous user identifier, display name, birth date, gender, preferences, interests, biography, adult confirmation, and required acknowledgements.
- Swipes, matches, messages, conversation context, gifts, wallet activity, reports and bounded report evidence, subscription status, and account-deletion requests.
- Session records, IP address, user-agent information, app version, platform, locale, push token, timestamps, security events, diagnostics, and support communications.
3. Information kept on your device
Some information is stored locally to keep the app working and preserve account ownership across restarts.
- This can include secure session material, an account-owner marker, locale and theme choices, pending-operation markers, and cached app data.
- Your selected profile photo is currently stored locally on your device and is not uploaded as part of the profile. Removing app data or losing the device can remove local-only information.
4. How we use information
We use information to provide, personalize, protect, maintain, and support Nasip.
- Create and maintain the anonymous account; apply age and onboarding gates; recommend characters; run swipes, matches, chats, gifts, subscriptions, wallet functions, notifications, and deletion.
- Authenticate sessions; prevent abuse and fraud; enforce limits; investigate reports and incidents; debug failures; measure service reliability; and comply with legal obligations.
- Provide transactional notifications, respond to support requests, and communicate material service or policy changes.
5. AI processing
To generate character replies, we send your messages and relevant conversation, profile, language, and character context to infrastructure and AI model providers acting for the service.
- Those providers may process data in other countries and under provider terms and safeguards. Their retention and model-improvement practices depend on the provider and configuration in use.
- Do not put information into a conversation that you do not want processed for reply generation. AI output may unintentionally repeat or infer sensitive information.
6. Reasons for processing
Where data-protection law requires a legal basis, we process information as needed to provide the service you request, for legitimate interests that do not override your rights, with consent where required, and to comply with law.
- Legitimate interests include securing Nasip, preventing fraud and abuse, maintaining reliability, understanding feature performance, and protecting users and providers.
- Where processing relies on consent, you may withdraw it prospectively. This does not affect processing already carried out lawfully.
7. How we share information
We share information only as needed to operate the service, complete transactions, protect rights and safety, or comply with law.
- Recipients may include Cloudflare and hosting providers; AI model providers; Expo and Apple or Google push services; RevenueCat, Apple, and Google for subscriptions; and professional support, security, or legal providers.
- We may disclose information in response to valid legal process, to investigate abuse or security incidents, during a business transaction, or to protect the rights and safety of users, providers, the public, or Nasip.
- We do not sell personal information or use conversation content for third-party behavioral advertising.
8. International processing
Nasip and its providers may process information in countries other than your own. Privacy protections and government-access rules may differ by location.
- Where required, we rely on contractual, organizational, or other lawful transfer safeguards.
- You may contact us for more information about safeguards relevant to your information.
9. Retention
We retain information for as long as reasonably needed to provide and secure the account, complete transactions, resolve disputes, enforce agreements, and meet legal obligations.
- Retention depends on the type of information, the account lifecycle, operational need, fraud and safety risk, provider behavior, and applicable law.
- After an account-deletion request, primary account data is removed and background cleanup continues for conversation storage and provider records. Limited security, transaction, report, legal, or backup records may remain for a justified period before deletion or anonymization.
10. Account deletion
You can request deletion from the app settings. Deletion is designed to remove your Nasip identity, profile, session, wallet, relationship, conversation, report, push-token, and connected billing-customer records through immediate and background cleanup.
- Deleting the account or app does not cancel an App Store or Google Play subscription. Cancel it separately in the store account used to purchase it.
- Some information may remain where retention is required for security, fraud prevention, transactions, legal claims, compliance, or provider and backup deletion cycles.
11. Security
We use technical and organizational measures intended to protect information, including authenticated server access, scoped conversation tickets, encryption in transit, secure device storage for session material, and restricted provider credentials.
- No storage or transmission method is completely secure, so we cannot guarantee absolute security.
- Keep your device and operating system secure. Because the account is anonymous and device-linked, loss of local session data can mean loss of account access.
12. Your choices and rights
You can edit available profile fields, control notifications through app or device settings, and request account deletion in the app.
- Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of personal information, and to complain to a data-protection authority.
- Send privacy requests to hello@nasip.chat. We may need information reasonably necessary to locate the anonymous account, verify control of it, protect others, and respond lawfully.
- If applicable law provides an appeal or review right for a privacy decision, you may request it through the same contact.
13. Adults only
Nasip is intended only for people aged 18 or older. We do not knowingly offer the service to children or knowingly collect their personal information through the service.
- If you believe a person under 18 has used Nasip, contact hello@nasip.chat so we can investigate and take appropriate action.
- The current age gate relies on the birth date and adult confirmation provided by the user; it is not an identity-verification system.
14. Contact
For privacy questions, rights requests, or concerns about this policy, email hello@nasip.chat.
- Include enough detail for us to understand the request, but do not send passwords, payment-card details, or unnecessary sensitive information.
- Additional notices, contacts, or rights may apply based on your location and will be provided when required by law.